LOCATION

Mon - Fri: 8AM - 5PM

    Copyright Jeremiah Collections

     

    TERMS OF SERVICE


    Overview

    The website is operated by Jeremiah collection. You, as the user, are provided with this website, all information, tools, and services by Jeremiah collection, subject to your acceptance of all terms, conditions, policies, and notices contained here.

    Prior to actually using or visiting our website, please take the time to thoroughly read these Terms of Service. You agree to be bound by these Terms of Service by accessing or using any feature of the website.

    By publishing updates and/or changes to our website, we retain the right to amend, modify, or replace any aspect of these Terms of Service. It is your obligation to continually check this page for updates. Following the publishing of any modifications, your continued use or access to the website implies acceptance of those changes.

     

    Shipping

    Deliveries are only done between 09h00 and 17h00 from Monday to Saturday (excluding public holidays).

    Only orders with a physical address inside the boundaries of the Republic of South Africa will be fulfilled by us.

    DELIVERY TAKES BETWEEN 2 – 5 DAYS DEPENDING ON YOUR LOCATION.

    COURRIER FEE – R100.00

     

    Return
    We offer refunds or exchanges for all returns of the same item.

    In order for the Goods to be eligible for a return, please make sure that:

    The Goods were purchased in the last 10 days.
    The Goods are in the original packaging.
    Unwashed, unworn, with tags still on
    The following Goods cannot be returned:
    The supply of Goods made to Your specifications or clearly personalized.
    The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

              
    Returning Goods and Refund 
    You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

    150 THABO SEHUME STREET, PRETORIA CENTRAL, PRETORIA 0002

    We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return deliver.

    Please allow 1-3 business days for your refund to process when we receive your return.

    Please note that shipping and handling fees are not refundable.

     

    Exchange
    At the Jeremiah store, you can exchange the item for one in a different color or size.

    Send back the parcel to the following address for exchange.

    AMBASSADOR

    150 THABO SEHUME STREET, PRETORIA CENTRAL, PRETORIA 0002
    084 810 4413

    For in-store exchanges, you will need to bring in a printed copy of your Order Confirmation email with you as proof of purchase in order for our staff to assist you with your exchange.